Return Policy
Return Eligibility:
We accept returns within 30 days of purchase. Items must be unused, in original condition, and in their original packaging.
Non-Returnable Items:
Certain items are non-returnable, including:
- Personalized or custom items
- Sale or clearance items
Return Process:
- Contact our customer service team at email: maddos.store@gmail.com
- Phone number: +3546980109 to initiate your return.
- Pack the item securely in its original packaging.
- Ship the item back using the provided return label or your chosen carrier.
Refunds:
Refunds will be processed within 7-10 business days after we receive the returned item. Refunds will be issued to the original payment method.
Exchanges:
If you need to exchange an item for a different size or color, please contact customer service for assistance.
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact us within 48 hours of receipt with photos of the issue. We will promptly correct the mistake at no extra cost.