FAQs

Can I change or cancel my order after it has been placed?

If you need to change or cancel your order, please contact our customer service team as soon as possible. Once an order has been processed, we may not be able to make changes or cancellations.

What are your shipping options and costs?

Shipping costs vary based on your location and the selected shipping method. Free standard shipping is available for orders over a certain amount. For detailed information, please visit our Shipping Information page.

How long will it take to receive my order?

Orders are typically delivered within 2-10 business days for domestic shipping under normal circumstances. For sale or holiday items, delivery may take 1-3 weeks.

What is your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Read More